The difference between a WhatsApp message that gets ignored and one that gets a reply often comes down to 10 words. The right template — with the right tone, structure, and CTA — can transform your response rates from 20% to 80%+.
Here are 7 templates we've tested across thousands of Lead Notifi campaigns — each consistently performing at 80%+ response rate.
1. The Welcome Template
Hi {{name}}! 👋 Thanks for reaching out to [Brand]. I'm here to help you find exactly what you need. Quick question — what are you looking for today? Reply with a number: 1️⃣ Products & pricing 2️⃣ Book a consultation 3️⃣ Customer support
Why it works: It's warm, specific, and gives clear next steps. The numbered options make replying effortless — one tap and the conversation flows.
2. The Cart Recovery Template
Hey {{name}}! Looks like you left {{product}} in your cart 🛒 Good taste! Complete your order now and get free shipping 🚚 👉 [One-tap checkout link] Offer expires in 6 hours ⏰
3. The Post-Purchase Template
Thank you for your order, {{name}}! 🎉 Your {{product}} is on its way. Track it here: [link] Quick question — how would you rate your shopping experience? Tap below: ⭐ Great! | 😐 Okay | 😞 Needs improvement
4. The Re-Engagement Template
Hi {{name}}, we miss you! 🥺 It's been a while since your last order. We've got something special just for you — {{personalised_offer}} 🎁 This exclusive offer expires in 48 hours. Tap to claim 👇
5. The Appointment Reminder Template
Hi {{name}}, just a reminder — your appointment with [Business] is tomorrow at {{time}} 📅 ✅ Confirm | ❌ Reschedule | 📞 Call us Looking forward to seeing you!
6. The Feedback Request Template
Hey {{name}}! You recently used [Product/Service]. Your feedback helps us improve! How was your experience? ⭐⭐⭐⭐⭐ Amazing ⭐⭐⭐⭐ Good ⭐⭐⭐ Average Just reply with a number (1-5). Takes 2 seconds! 🙏
7. The Referral Template
Hi {{name}}! You're one of our favourite customers 💚 Know someone who'd love [Brand]? Share this link with them: [referral_link] They get 15% off their first order, and you get ₹500 credits. Win-win! 🎉
Template writing rules
Keep it under 160 words. Use emojis sparingly but strategically. Always include one clear CTA. Use the customer's name. Be conversational, not corporate. And always provide an easy opt-out option to stay compliant.
Lead Notifi's template builder comes with 50+ pre-built templates across industries — all optimised for high response rates and Meta approval. Customise and send in minutes.