Frequently asked questions
What is WhatsApp CRM Automation?+
WhatsApp CRM Automation combines the power of CRM (Customer Relationship Management) with WhatsApp messaging. It lets you manage leads, track conversations, automate follow-ups, and close sales — all through WhatsApp. Lead Notifi acts as your WhatsApp-native CRM.
Can I integrate Lead Notifi with my existing CRM?+
Yes, Lead Notifi integrates with popular CRMs via webhooks and APIs. You can sync contacts, leads, and conversation data with your existing tools. We also offer a built-in CRM if you don't have one.
How does lead scoring work?+
Lead Notifi automatically scores leads based on their engagement — message opens, replies, link clicks, and conversation depth. This helps your team prioritize hot leads and focus on the most promising opportunities.
Can multiple team members manage conversations?+
Yes! Lead Notifi supports multi-agent chat. You can assign conversations to specific team members, transfer chats, and add internal notes — all on one WhatsApp number.