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Accounting Consultation Booking Bot for CA Firms on WhatsApp

A client who already knows their service needs messages "book consultation" — the bot lets them pick the service, collects date, time and contact details, locks a calendar slot, and reminds them before the appointment.

Option 1

Build it as a Manual Bot

A straight, no-branch chain: service selection, date and time collection with validation, client details, a calendar hold, tagging, CA routing, a confirmation template, and a timed reminder before the consultation.

1.LogicTrigger
2.CommunicationList
3.InputDate InputPreferred date? (DD/MM)
4.InputTime InputPreferred time slot? (e.g. 11 AM)
5.InputText InputFull name?
6.InputPhone InputContact number for confirmation?
7.IntegrationGoogle Calendar{{service}} Consultation — {{client_name}}
8.LogicSet Tagconsultation-scheduled
9.LogicTeam AssignmentCA/Accountant
10.CommunicationQuick Reply
11.LogicWait1 day before the consultation
12.CommunicationTemplateconsultation_reminder

START

Trigger

Keywords (Required)

book consultation

meet ca

tax appointment

accounting appointment

4 keywords

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Which service would you like to discuss?

40/1024

List Items (Max 10)

Tax Filing

10/20

GST Registration

16/20

Bookkeeping

11/20

Company Audit

13/20

Date Input

Prompt (Required)

Preferred date? (DD/MM)

23/1024

Invalid Message (Required)

That doesn't look like a valid date. Please try DD/MM.

54/200

Time Input

Prompt (Required)

Preferred time slot? (e.g. 11 AM)

33/1024

Text Input

Prompt (Required)

Full name?

10/1024

Variable Name (Required)

client_name

11/60

Phone Input

Prompt (Required)

Contact number for confirmation?

32/1024

Google Calendar

Event Title (Required)

{{service}} Consultation — {{client_name}}

42/100

Calendar (Required)

Connected: Google Calendar

26/100

Set Tag

Tag (Required)

consultation-scheduled

22/60

Team Assignment

Assign To (Required)

CA/Accountant

13/100

Quick Reply

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

You're confirmed! We'll also send a reminder the day before your consultation.

78/1024

Wait

Wait Until (Required)

1 day before the consultation

29/100

Template

Template Name (Required)

consultation_reminder

21/100

Advanced settings

Option 2

Build it as an AI Agent Bot

The assistant handles document-prep and pricing questions in one continuous conversation, then still confirms a real calendar slot.

A

Accounting & CA Firms

Online
want to book a consultation for gst registration09:59 AM
Sure! What day works for you?09:59 AM
this wednesday09:59 AM
Wednesday 11 AM or 2 PM — either work?09:59 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

Which fits this use case?

Manual bot: fast, predictable consultation booking — service, date, time, done — with automatic calendar hold and reminder.
AI agent: tells clients exactly what documents to bring and clarifies pricing in one thread, closer to how a real intake call goes.
Best fit here: manual bot for straightforward, already-decided consultations; AI agent when clients need document-prep guidance or pricing clarity before the meeting.

Frequently asked questions

Does the bot send a reminder before the consultation automatically?+
Yes — a Wait node holds until 1 day before the consultation, then a Template node sends the reminder automatically.
Can the bot tell clients what documents to bring?+
The manual flow just books the named service; the AI agent version can specify exactly which documents are needed for that service, as shown above.
What happens if the requested slot is already taken?+
The Google Calendar integration checks for conflicts before confirming and re-prompts for an alternate time.
Is this available on Instagram and Messenger too?+
Yes, the same List → Date → Time → Calendar flow runs identically on WhatsApp, Instagram DMs and Messenger.

Build this bot for your business

Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.

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