As a tax filing deadline approaches, the bot checks in automatically — "file now," "need more time," or "already filed" each lead somewhere genuinely different, so the CA only has to personally handle the cases that actually need it.
A TemplateTrigger fires automatically off the tax filing deadline, then a three-way Quick Reply split routes clients into a document-collection start, a CA escalation for extensions, or a confirmation capture for already-filed cases — all three reconverge at tagging and a closing message.
START
Trigger
Fires On (Required)
15 days before the tax filing deadline (CRM record)
51/200
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Your tax filing deadline is approaching! How would you like to proceed?
71/1024
Buttons (Max 3)
File Now
8/20
Need More Time
14/20
Already Filed
13/20
IF FILE NOW
Text Input
Prompt (Required)
Great! Do you have your Form 16, bank statements, and investment proofs ready?
78/1024
Set Tag
Tag (Required)
filing-started
14/60
IF NEED MORE TIME
Text Input
Prompt (Required)
No problem — could you share what's missing? Our CA will follow up.
67/1024
Team Assignment
Assign To (Required)
CA/Accountant
13/100
IF ALREADY FILED
Text Input
Prompt (Required)
Great! Could you share your acknowledgment number?
50/1024
Set Tag
Tag (Required)
filing-verified
15/60
Set Tag
Tag (Required)
deadline-followup-done
22/60
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thank you for the update!
25/1024
Advanced settings
The assistant handles genuine document-collection difficulties with care — missing forms, needing an extension, clarifying what's actually required — rather than a client just tapping "Need More Time" and waiting for a callback.
Accounting & CA Firms
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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