Appointment Booking Bot for Auto Repair Centers on WhatsApp
A car owner who already knows what they need messages "book service" — the bot lets them pick the service, collects date, time and vehicle details, locks a calendar slot, and reminds them the day before.
Build it as a Manual Bot
A straight, no-branch chain: service selection, date and time collection with validation, vehicle and contact details, a calendar hold, tagging, service-advisor routing, a confirmation template, and a timed reminder the day before.
START
Trigger
Keywords (Required)
book service
schedule service
oil change
tire rotation
4 keywords
List
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Which service would you like to book?
37/1024
List Items (Max 10)
Oil Change
10/20
Tire Rotation
13/20
Brake Inspection
16/20
General Service
15/20
Date Input
Prompt (Required)
Preferred date? (DD/MM)
23/1024
Invalid Message (Required)
That doesn't look like a valid date. Please try DD/MM.
54/200
Time Input
Prompt (Required)
Preferred time slot? (e.g. 9 AM)
32/1024
Text Input
Prompt (Required)
Vehicle make, model and year?
29/1024
Phone Input
Prompt (Required)
Contact number for confirmation?
32/1024
Google Calendar
Event Title (Required)
{{service}} — {{vehicle}}
25/100
Calendar (Required)
Connected: Google Calendar
26/100
Set Tag
Tag (Required)
service-booked
14/60
Team Assignment
Assign To (Required)
Service Advisor
15/100
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
You're confirmed! We'll also send a reminder the day before your service.
73/1024
Wait
Wait Until (Required)
1 day before the service appointment
36/100
Template
Template Name (Required)
service_reminder
16/100
Advanced settings
Build it as an AI Agent Bot
The assistant handles cost, timing and add-on service questions in one continuous conversation, then still confirms a real calendar slot.
Auto Repair & Service Centers
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Which fits this use case?
Frequently asked questions
Build this bot for your business
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
Start Free Trial →Ready to get started?
Book a personalized 1:1 demo with our team or sign up for a free 14-day trial.
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