When a vehicle's mileage or time-based service interval is reached, the bot reaches out automatically — "book now," "remind me later," or "not now" each lead somewhere genuinely different, so the center keeps customers on a healthy service schedule.
A TemplateTrigger fires automatically off the vehicle's mileage/time-based service interval, then a three-way Quick Reply split routes owners into direct booking, a timed second nudge, or a soft decline capture — all three reconverge at tagging and a closing message.
START
Trigger
Fires On (Required)
When mileage or time since last service reaches the recommended interval (CRM vehicle record)
93/200
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Your vehicle's next service is due! Would you like to book?
59/1024
Buttons (Max 3)
Book Now
8/20
Remind Me Later
15/20
Not Now
7/20
IF BOOK NOW
Date Input
Prompt (Required)
Preferred date? (DD/MM)
23/1024
Time Input
Prompt (Required)
Preferred time slot?
20/1024
IF REMIND ME LATER
Wait
Wait Duration (Required)
2 weeks
7/60
Template
Template Name (Required)
service_due_second_nudge
24/100
IF NOT NOW
Text Input
Prompt (Required)
No worries — mind sharing why? It helps us improve.
51/1024
Set Tag
Tag (Required)
declined-service-due
20/60
Set Tag
Tag (Required)
service-due-followup-done
25/60
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thanks for the update! Drive safe. 🔧
37/1024
Advanced settings
The assistant works through real scheduling and cost concerns in the same conversation, rather than an owner just tapping "Not Now" and letting maintenance slip.
Auto Repair & Service Centers
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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