Service Reminder Bot for Automotive Dealerships

Build it as a Manual Bot

A TemplateTrigger fires automatically off the vehicle's service due date, then a three-way Quick Reply split routes owners into direct booking, a timed second nudge, or a soft decline capture — all three reconverge at tagging and a closing message.

Build it as an AI Agent Bot

The assistant reads hesitation directly from how an owner responds and can address real concerns (cost, time, whether it's actually needed) in the same conversation instead of a customer just declining and disappearing.

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Automotive Dealerships

Online

Hi Suresh! Your car is due for its 20,000 km service — want to book?09:59 AM

was thinking about it but last service felt expensive09:59 AM

I hear you — last service was ₹8,500 since it included brake pad replacement. This one is a standard service without major parts, so it should be closer to ₹4,500-5,500.09:59 AM

oh thats more reasonable then09:59 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

▶ Test AI Agent

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