EMI Due Reminder Bot for Banking/NBFC
A few days before an EMI is due, the bot checks in automatically — "pay now," "need more time," or "already paid" each lead somewhere genuinely different, so the collections team only has to personally handle the cases that actually need it.
Build it as a Manual Bot
A TemplateTrigger fires automatically off the EMI due date, then a three-way Quick Reply split routes borrowers into a payment link, a collections-team escalation for extensions, or a transaction-reference capture for already-paid cases — all three reconverge at tagging and a closing message.
START
Trigger
Fires On (Required)
3 days before the EMI due date (CRM loan record)
48/200
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Your EMI payment is due soon. How would you like to proceed?
60/1024
Buttons (Max 3)
Pay Now
7/20
Need More Time
14/20
Already Paid
12/20
IF PAY NOW
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Here's your payment link — it's valid for 48 hours.
51/1024
Set Tag
Tag (Required)
emi-link-sent
13/60
IF NEED MORE TIME
Text Input
Prompt (Required)
No problem — could you share a bit about the situation? Our collections team will follow up.
92/1024
Team Assignment
Assign To (Required)
Collections Team
16/100
IF ALREADY PAID
Text Input
Prompt (Required)
Great! Could you share the transaction reference or receipt number?
67/1024
Set Tag
Tag (Required)
payment-verification-pending
28/60
Set Tag
Tag (Required)
emi-reminder-done
17/60
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Thank you for the update!
25/1024
Advanced settings
Build it as an AI Agent Bot
The assistant handles genuine payment-difficulty conversations with care — restructuring options, partial payments, documentation for a hardship request — rather than a borrower just tapping "Need More Time" and waiting for a callback.
Banking/NBFC & Lending
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Which fits this use case?
Frequently asked questions
Build this bot for your business
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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