A prospect messages "need a loan" — the bot asks whether they need a Personal Loan or a Business Loan, genuinely branches into amount/purpose selection either way, then books a consultation before routing to a loan officer.
Branches at the first question — Personal Loan collects a purpose and amount, Business Loan collects its own purpose and amount — both paths reconverge at consultation scheduling, tagging and loan-officer routing.
START
Trigger
Fires On (Required)
Any new contact's first incoming message (no keyword needed)
60/200
Quick Reply
Body Text (Required)
Hi! Are you looking for a Personal Loan or a Business Loan?
59/1024
Buttons (Max 3)
Personal Loan
13/20
Business Loan
13/20
IF PERSONAL LOAN
List
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
What's the purpose of the loan?
31/1024
List Items (Max 10)
Home Renovation
15/20
Wedding
7/20
Medical Emergency
17/20
Debt Consolidation
18/20
Text Input
Prompt (Required)
What loan amount are you looking for?
37/1024
IF BUSINESS LOAN
List
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
What's the purpose of the loan?
31/1024
List Items (Max 10)
Working Capital
15/20
Equipment Purchase
18/20
Business Expansion
18/20
Text Input
Prompt (Required)
What loan amount are you looking for?
37/1024
Date Input
Prompt (Required)
Preferred consultation date? (DD/MM)
36/1024
Invalid Message (Required)
That doesn't look like a valid date. Please try DD/MM.
54/200
Set Tag
Tag (Required)
loan-lead
9/60
Team Assignment
Assign To (Required)
Loan Officer
12/100
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thanks! A loan officer will reach out with eligibility and rate details shortly.
80/1024
Advanced settings
The assistant handles eligibility, interest rate and documentation questions in whatever order a prospect asks them, while still gathering the same qualifying details a manual flow would collect.
Banking/NBFC & Lending
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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