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Lead Notifi · Cleaning & Pest Control Services
WhatsappInstagramMessenger

Cleaning & Pest Control Enquiry Lead Qualification Bot

A customer messages "need cleaning done" — the bot asks whether they need home cleaning or pest control, genuinely branches into service selection either way, then books a visit before routing to the service team.

Option 1

Build it as a Manual Bot

Branches at the first question — Home Cleaning collects a service type and home size, Pest Control collects its own service type and pest type — both paths reconverge at visit scheduling, tagging and service-team routing.

1.LogicTriggerAny new contact's first incoming message (no keyword needed)
2.CommunicationQuick ReplyHi! Do you need Home Cleaning or Pest Control? — branches into 2 paths: Home Cleaning / Pest Control
3.InputDate InputPreferred visit date? (DD/MM)
4.LogicSet Tagservice-lead
5.LogicTeam AssignmentService Team
6.CommunicationQuick Reply

START

Trigger

Fires On (Required)

Any new contact's first incoming message (no keyword needed)

60/200

Quick Reply

Body Text (Required)

Hi! Do you need Home Cleaning or Pest Control?

46/1024

Buttons (Max 3)

Home Cleaning

13/20

Pest Control

12/20

IF HOME CLEANING

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Which cleaning service do you need?

35/1024

List Items (Max 10)

Deep Cleaning

13/20

Regular Cleaning

16/20

Move-in/Move-out Cleaning

25/20

Text Input

Prompt (Required)

What's the size of your home? (e.g. 2BHK, 3BHK)

47/1024

IF PEST CONTROL

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Which pest issue are you facing?

32/1024

List Items (Max 10)

Cockroaches

11/20

Termites

8/20

Rodents

7/20

Mosquitoes

10/20

Text Input

Prompt (Required)

How severe is the infestation?

30/1024

Date Input

Prompt (Required)

Preferred visit date? (DD/MM)

29/1024

Invalid Message (Required)

That doesn't look like a valid date. Please try DD/MM.

54/200

Set Tag

Tag (Required)

service-lead

12/60

Team Assignment

Assign To (Required)

Service Team

12/100

Quick Reply

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Thanks! Our service team will confirm your visit shortly.

57/1024

Advanced settings

Option 2

Build it as an AI Agent Bot

The assistant handles safety, cost and treatment-type questions in whatever order a customer asks them, and can recognize when an infestation needs urgent same-day treatment.

C

Cleaning & Pest Control Services

Online
hi seeing a lot of termites near my wooden furniture10:00 AM
Termites can spread quickly and damage furniture/structure — how long have you noticed them?10:00 AM
about a week now, getting worse10:00 AM
Given it's actively spreading, I'd recommend treatment within the next 2-3 days rather than waiting. Is the affected area accessible for treatment (not blocked by heavy furniture)?10:00 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

Which fits this use case?

Manual bot: fast, consistent triage into Home Cleaning vs Pest Control, but an actively spreading infestation (like the termites above) gets the same fixed severity question as a minor issue, with no urgency escalation.
AI agent: recognizes a worsening infestation and proactively pushes for faster treatment, plus addresses safety questions (pet-safe options) in the same conversation — a meaningfully better response.
Best fit here: manual bot for routine cleaning bookings; AI agent as the first responder for pest-related symptom descriptions specifically, where recognizing urgency and safety concerns genuinely matters.

Frequently asked questions

Can this bot tell if a pest issue is urgent?+
The manual flow asks a fixed severity question either way; the AI agent version can recognize worsening or actively-spreading infestations and proactively push for faster treatment, as shown above.
Does the bot offer pet-safe treatment options?+
The manual flow doesn't ask about pets by default; the AI agent version can address safety questions like pet-safe treatments directly in conversation, and this can be added as an explicit field for the manual flow too.
What information does the service team see before the visit?+
Everything collected in the flow — service type, severity/home size, and the booked date — is tagged and routed to the Service Team via the Team Assignment node.
Is this available on Instagram and Messenger too?+
Yes — the same Trigger → Quick Reply → List branching model runs identically on WhatsApp, Instagram DMs and Messenger.

Build this bot for your business

Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.

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