Weekly Reorder & Loyalty Bot for Cloud Kitchens

Build it as a Manual Bot

A TemplateTrigger fires automatically off the customer's typical reorder interval, then a three-way Quick Reply split routes them into a one-tap reorder, a fresh menu browse, or a soft snooze — all three reconverge at tagging and a closing message.

Build it as an AI Agent Bot

The assistant handles real variety-seeking behavior — a customer wanting their usual but with a twist, or curious about a new dish — in the same conversation, rather than a rigid "reorder exact same or browse everything" choice.

C

Cloud Kitchens & Food Delivery

Online

Hi Tanya! Craving your usual Grilled Chicken Bowl again, or in the mood for something different this week?10:00 AM

kind of want the usual but maybe with a twist10:00 AM

I like that — we actually have a new Spicy Korean Chicken Bowl this week, similar base but different sauce and toppings. Want to try that instead?10:00 AM

oh that sounds good, tell me more10:00 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

▶ Test AI Agent

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