Order Confirmation & Delivery Lifecycle Bot for D2C Brands
A shopper ready to check out messages "confirm order" — the bot confirms the item, lets them choose a delivery speed, collects address and payment method, then automatically notifies them when the order ships and goes out for delivery.
Build it as a Manual Bot
A straight, no-branch chain: item confirmation, delivery-speed selection, address and payment collection, tagging, fulfillment routing, an order confirmation template, then two automatic milestone notifications (shipped, out for delivery) each gated by a Wait node.
START
Trigger
Keywords (Required)
confirm order
cod order
my order
checkout
4 keywords
List
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Which item are you confirming from your cart?
45/1024
List Items (Max 10)
Wireless Earbuds — Air Pro
26/20
Smart Watch — Fit S2
20/20
Yoga Mat — Premium
18/20
List
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Select your delivery option
27/1024
List Items (Max 10)
Standard (3-5 days)
19/20
Express (1-2 days)
18/20
Text Input
Prompt (Required)
What is your full delivery address?
35/1024
Phone Input
Prompt (Required)
Confirm your contact number for delivery updates.
49/1024
Set Tag
Tag (Required)
order-confirmed
15/60
Team Assignment
Assign To (Required)
Fulfillment Team
16/100
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Your order is confirmed! We'll notify you automatically when it ships and again when it's out for delivery.
107/1024
Wait
Wait Until (Required)
Order status changes to Shipped
31/100
Template
Template Name (Required)
shipped_notification
20/100
Wait
Wait Until (Required)
Order status changes to Out for Delivery
40/100
Template
Template Name (Required)
out_for_delivery_notification
29/100
Advanced settings
Build it as an AI Agent Bot
The assistant handles order-modification requests (change address, switch delivery speed, add an item) in one continuous conversation, then still confirms the same order details a fixed flow would collect.
D2C E-commerce (Shopify/WooCommerce)
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Which fits this use case?
Frequently asked questions
Build this bot for your business
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
Start Free Trial →Ready to get started?
Book a personalized 1:1 demo with our team or sign up for a free 14-day trial.
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