A customer messages "looking for furniture" — the bot asks whether it's a full new-home setup or a single room/piece, genuinely branches into scope and budget details, then books a showroom visit before routing to a design consultant.
Branches at the first question — New Home Setup collects home size and move-in timeline, Single Room/Piece collects room type and budget — both paths reconverge at showroom visit scheduling, tagging and consultant routing.
START
Trigger
Fires On (Required)
Any new contact's first incoming message (no keyword needed)
60/200
Quick Reply
Body Text (Required)
Hi! Are you furnishing a new home or looking for a single room/piece?
69/1024
Buttons (Max 3)
New Home Setup
14/20
Single Room/Piece
17/20
IF NEW HOME SETUP
List
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
What's the size of your home?
29/1024
List Items (Max 10)
1 BHK
5/20
2 BHK
5/20
3 BHK+
6/20
Text Input
Prompt (Required)
What's your move-in timeline and approximate budget?
52/1024
IF SINGLE ROOM/PIECE
List
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Which room or piece are you shopping for?
41/1024
List Items (Max 10)
Living Room
11/20
Bedroom
7/20
Dining
6/20
Home Office
11/20
Text Input
Prompt (Required)
What's your approximate budget?
31/1024
Date Input
Prompt (Required)
Preferred date to visit the showroom? (DD/MM)
45/1024
Invalid Message (Required)
That doesn't look like a valid date. Please try DD/MM.
54/200
Set Tag
Tag (Required)
furniture-lead
14/60
Team Assignment
Assign To (Required)
Design Consultant
17/100
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thanks! A design consultant will confirm your visit shortly.
60/1024
Advanced settings
The assistant handles material, sizing and delivery-timeline questions in whatever order a customer asks them, and can help scope a full-home setup realistically before the showroom visit.
Furniture & Home Decor Stores
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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