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Furniture Enquiry Lead Qualification Bot for Home Decor Stores

A customer messages "looking for furniture" — the bot asks whether it's a full new-home setup or a single room/piece, genuinely branches into scope and budget details, then books a showroom visit before routing to a design consultant.

Option 1

Build it as a Manual Bot

Branches at the first question — New Home Setup collects home size and move-in timeline, Single Room/Piece collects room type and budget — both paths reconverge at showroom visit scheduling, tagging and consultant routing.

1.LogicTriggerAny new contact's first incoming message (no keyword needed)
2.CommunicationQuick ReplyHi! Are you furnishing a new home or looking for a single room/piece? — branches into 2 paths: New Home Setup / Single Room/Piece
3.InputDate InputPreferred date to visit the showroom? (DD/MM)
4.LogicSet Tagfurniture-lead
5.LogicTeam AssignmentDesign Consultant
6.CommunicationQuick Reply

START

Trigger

Fires On (Required)

Any new contact's first incoming message (no keyword needed)

60/200

Quick Reply

Body Text (Required)

Hi! Are you furnishing a new home or looking for a single room/piece?

69/1024

Buttons (Max 3)

New Home Setup

14/20

Single Room/Piece

17/20

IF NEW HOME SETUP

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

What's the size of your home?

29/1024

List Items (Max 10)

1 BHK

5/20

2 BHK

5/20

3 BHK+

6/20

Text Input

Prompt (Required)

What's your move-in timeline and approximate budget?

52/1024

IF SINGLE ROOM/PIECE

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Which room or piece are you shopping for?

41/1024

List Items (Max 10)

Living Room

11/20

Bedroom

7/20

Dining

6/20

Home Office

11/20

Text Input

Prompt (Required)

What's your approximate budget?

31/1024

Date Input

Prompt (Required)

Preferred date to visit the showroom? (DD/MM)

45/1024

Invalid Message (Required)

That doesn't look like a valid date. Please try DD/MM.

54/200

Set Tag

Tag (Required)

furniture-lead

14/60

Team Assignment

Assign To (Required)

Design Consultant

17/100

Quick Reply

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Thanks! A design consultant will confirm your visit shortly.

60/1024

Advanced settings

Option 2

Build it as an AI Agent Bot

The assistant handles material, sizing and delivery-timeline questions in whatever order a customer asks them, and can help scope a full-home setup realistically before the showroom visit.

F

Furniture & Home Decor Stores

Online
hi furnishing a new 2bhk, not sure where to even start, budget is around 4 lakh10:00 AM
Totally manageable at ₹4 lakh for a 2 BHK! Typically that covers living room seating, a dining set, and a bedroom set with some flexibility left for decor. What's most urgent — do you need everything at once or can it be phased?10:00 AM
moving in next month so need at least living room and bedroom ready10:00 AM
Got it — living room and bedroom first, dining can follow. For a 2 BHK living room, would you prefer a sofa set or a modular sectional? Sectionals tend to work well for smaller spaces.10:00 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

Which fits this use case?

Manual bot: fast, consistent qualification into New Home vs Single Room, but scoping questions like "what should I prioritize" or realistic budget allocation go unanswered until a human follows up.
AI agent: proactively helps scope a full-home setup within budget and prioritizes by urgency (e.g. move-in timeline) — often the deciding factor for overwhelmed first-time home furnishers.
Best fit here: manual bot for single-piece or single-room enquiries; AI agent for full new-home setups, where realistic scoping and prioritization in the chat itself saves the consultant significant time.

Frequently asked questions

Can this bot help scope a full new-home furniture budget?+
The manual flow moves straight from scope to booking; the AI agent version can proactively help prioritize and scope a full-home setup within budget, as shown above.
Does the bot ask about the specific room or home size?+
Yes — both branches collect scope-specific details (home size and timeline for new setups, or room type and budget for single pieces) so the consultant has context before the visit.
What information does the consultant see before the visit?+
Everything collected in the flow — scope, room/piece type, and budget — is tagged and routed to the Design Consultant via the Team Assignment node.
Is this available on Instagram and Messenger too?+
Yes — the same Trigger → Quick Reply → List branching model runs identically on WhatsApp, Instagram DMs and Messenger.

Build this bot for your business

Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.

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