Membership Renewal Reminder Bot for Gyms
Seven days before a membership expires, the bot checks in automatically — "renew now," "need info," or "not continuing" each lead somewhere genuinely different, so the gym keeps members active without a single manual follow-up call.
Build it as a Manual Bot
A TemplateTrigger fires automatically off the membership expiry date, then a three-way Quick Reply split routes members into direct renewal, a consultant conversation, or a soft churn capture — all three reconverge at tagging and a closing message.
START
Trigger
Fires On (Required)
7 days before the membership expiry date (CRM record)
53/200
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Your membership is expiring soon! Would you like to renew?
58/1024
Buttons (Max 3)
Renew Now
9/20
Need Info
9/20
Not Continuing
14/20
IF RENEW NOW
Text Input
Prompt (Required)
Great! Same plan as before, or would you like to switch tiers?
62/1024
Set Tag
Tag (Required)
renewed
7/60
IF NEED INFO
Team Assignment
Assign To (Required)
Fitness Consultant
18/100
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
No problem — a fitness consultant will share plan details shortly.
66/1024
IF NOT CONTINUING
Text Input
Prompt (Required)
No worries — mind sharing why? It helps us improve.
51/1024
Set Tag
Tag (Required)
churned
7/60
Set Tag
Tag (Required)
renewal-followup-done
21/60
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Thanks for the update! Wishing you the best either way. 💪
58/1024
Advanced settings
Build it as an AI Agent Bot
The assistant works through real renewal hesitation — attendance dropping off, budget concerns, wanting a different plan tier — in the same conversation, rather than a member just tapping "Not Continuing" and disappearing.
Gyms & Fitness Studios
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Which fits this use case?
Frequently asked questions
Build this bot for your business
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
Start Free Trial →Ready to get started?
Book a personalized 1:1 demo with our team or sign up for a free 14-day trial.
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