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Room Booking Bot for Hotels & Resorts on WhatsApp

A guest who already knows what they want messages "book a room" — the bot lets them pick the room type, collects dates and contact details, locks a booking, and reminds them before check-in.

Option 1

Build it as a Manual Bot

A straight, no-branch chain: room-type selection, check-in/out dates with validation, guest details, a calendar hold, tagging, front-desk routing, a confirmation template, and a timed reminder before check-in.

1.LogicTrigger
2.CommunicationList
3.InputDate InputCheck-in date? (DD/MM)
4.InputDate InputCheck-out date? (DD/MM)
5.InputText InputFull name?
6.InputPhone InputContact number for confirmation?
7.IntegrationGoogle Calendar{{room_type}} — {{guest_name}}
8.LogicSet Tagroom-booked
9.LogicTeam AssignmentFront Desk
10.CommunicationQuick Reply
11.LogicWait1 day before check-in
12.CommunicationTemplatecheckin_reminder

START

Trigger

Keywords (Required)

book a room

reserve room

hotel booking

suite

4 keywords

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Which room type would you like to book?

39/1024

List Items (Max 10)

Deluxe Room

11/20

Sea-View Suite

14/20

Executive Room

14/20

Family Suite

12/20

Date Input

Prompt (Required)

Check-in date? (DD/MM)

22/1024

Invalid Message (Required)

That doesn't look like a valid date. Please try DD/MM.

54/200

Date Input

Prompt (Required)

Check-out date? (DD/MM)

23/1024

Text Input

Prompt (Required)

Full name?

10/1024

Variable Name (Required)

guest_name

10/60

Phone Input

Prompt (Required)

Contact number for confirmation?

32/1024

Google Calendar

Event Title (Required)

{{room_type}} — {{guest_name}}

30/100

Calendar (Required)

Connected: Google Calendar

26/100

Set Tag

Tag (Required)

room-booked

11/60

Team Assignment

Assign To (Required)

Front Desk

10/100

Quick Reply

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

You're confirmed! We'll also send a reminder the day before your check-in.

74/1024

Wait

Wait Until (Required)

1 day before check-in

21/100

Template

Template Name (Required)

checkin_reminder

16/100

Advanced settings

Option 2

Build it as an AI Agent Bot

The assistant handles room upgrades, special occasion requests and dietary preferences in one continuous conversation, then still confirms a real booking.

H

Hotels & Resorts

Online
want to book the deluxe room for our anniversary10:00 AM
Congratulations! What dates are you thinking?10:00 AM
next friday to sunday10:00 AM
Got it — Friday to Sunday, Deluxe Room. Since it's your anniversary, would you like a complimentary room upgrade to our Sea-View Suite, subject to availability?10:00 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

Which fits this use case?

Manual bot: fast, predictable booking — room, dates, done — with automatic calendar hold and reminder.
AI agent: recognizes special occasions and arranges genuine touches (upgrades, wine and petals) — a meaningfully better guest experience for milestone stays.
Best fit here: manual bot for routine bookings; AI agent for special-occasion stays where a personalized touch genuinely matters to guest satisfaction.

Frequently asked questions

Does the bot send a reminder before check-in automatically?+
Yes — a Wait node holds until 1 day before check-in, then a Template node sends the reminder automatically.
Can the bot arrange special-occasion touches?+
The manual flow just books the room; the AI agent version can recognize occasions mentioned in conversation and arrange complimentary touches like upgrades or in-room setups, as shown above.
What happens if the requested room is unavailable for those dates?+
The Google Calendar integration checks for conflicts before confirming and re-prompts for alternate dates or a different room type.
Is this available on Instagram and Messenger too?+
Yes, the same List → Date → Date → Calendar flow runs identically on WhatsApp, Instagram DMs and Messenger.

Build this bot for your business

Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.

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