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Jewelry Enquiry Lead Qualification Bot for Jewelry & Watch Stores

A customer messages "looking for jewelry" — the bot asks whether it's for a wedding or everyday/gifting, genuinely branches into occasion or budget details, then books a showroom visit before routing to a sales consultant.

Option 1

Build it as a Manual Bot

Branches at the first question — Bridal/Wedding Jewelry collects occasion date and budget range, Everyday/Gifting collects piece type and budget — both paths reconverge at showroom visit scheduling, tagging and consultant routing.

1.LogicTriggerAny new contact's first incoming message (no keyword needed)
2.CommunicationQuick ReplyHi! Are you shopping for bridal/wedding jewelry or something for everyday/gifting? — branches into 2 paths: Bridal/Wedding / Everyday/Gifting
3.InputDate InputPreferred date to visit the showroom? (DD/MM)
4.LogicSet Tagjewelry-lead
5.LogicTeam AssignmentSales Consultant
6.CommunicationQuick Reply

START

Trigger

Fires On (Required)

Any new contact's first incoming message (no keyword needed)

60/200

Quick Reply

Body Text (Required)

Hi! Are you shopping for bridal/wedding jewelry or something for everyday/gifting?

82/1024

Buttons (Max 3)

Bridal/Wedding

14/20

Everyday/Gifting

16/20

IF BRIDAL/WEDDING

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

What are you looking for?

25/1024

List Items (Max 10)

Bridal Set

10/20

Engagement Ring

15/20

Wedding Bands

13/20

Text Input

Prompt (Required)

What's your wedding date and approximate budget?

48/1024

IF EVERYDAY/GIFTING

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

What type of piece are you interested in?

41/1024

List Items (Max 10)

Earrings

8/20

Necklace/Pendant

16/20

Watch

5/20

Bracelet

8/20

Text Input

Prompt (Required)

What's your approximate budget?

31/1024

Date Input

Prompt (Required)

Preferred date to visit the showroom? (DD/MM)

45/1024

Invalid Message (Required)

That doesn't look like a valid date. Please try DD/MM.

54/200

Set Tag

Tag (Required)

jewelry-lead

12/60

Team Assignment

Assign To (Required)

Sales Consultant

16/100

Quick Reply

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Thanks! A sales consultant will confirm your visit shortly.

59/1024

Advanced settings

Option 2

Build it as an AI Agent Bot

The assistant handles metal/stone questions and price expectations in whatever order a customer asks them, and can set realistic expectations before the showroom visit.

J

Jewelry & Watch Stores

Online
hi looking for an engagement ring, want a diamond but not sure what i can get for 2 lakh10:01 AM
Great budget to work with! At ₹2 lakh, you could get a beautiful solitaire around 0.5-0.7 carat in 18K gold, or go slightly smaller with a halo setting for a fuller look. Any preference on gold color?10:01 AM
rose gold looks nice, does that affect the price much10:01 AM
Rose gold is roughly the same price as white or yellow gold — it's just an alloy difference, not a cost difference. Good choice, it's very popular right now.10:01 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

Which fits this use case?

Manual bot: fast, consistent qualification into Bridal vs Everyday, but detailed questions about carat, metal, or realistic pricing at a given budget go unanswered until a human follows up.
AI agent: proactively sets realistic expectations on carat size, metal choice, and pricing within the customer's stated budget — often the deciding factor for a first-time engagement ring buyer.
Best fit here: manual bot for straightforward gifting enquiries; AI agent for high-consideration bridal/engagement purchases, where setting accurate expectations before the visit builds trust and saves consultant time.

Frequently asked questions

Can this bot answer questions about carat, metal or pricing?+
The manual flow moves straight from occasion to booking; the AI agent version can proactively answer carat, metal, and pricing questions within the customer's budget, as shown above.
Does the bot ask about the specific occasion or budget?+
Yes — both branches collect occasion-specific details (wedding date and budget for bridal, or piece type and budget for gifting) so the consultant has context before the visit.
What information does the consultant see before the visit?+
Everything collected in the flow — occasion, piece type, and budget — is tagged and routed to the Sales Consultant via the Team Assignment node.
Is this available on Instagram and Messenger too?+
Yes — the same Trigger → Quick Reply → List branching model runs identically on WhatsApp, Instagram DMs and Messenger.

Build this bot for your business

Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.

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