A customer messages "looking for jewelry" — the bot asks whether it's for a wedding or everyday/gifting, genuinely branches into occasion or budget details, then books a showroom visit before routing to a sales consultant.
Branches at the first question — Bridal/Wedding Jewelry collects occasion date and budget range, Everyday/Gifting collects piece type and budget — both paths reconverge at showroom visit scheduling, tagging and consultant routing.
START
Trigger
Fires On (Required)
Any new contact's first incoming message (no keyword needed)
60/200
Quick Reply
Body Text (Required)
Hi! Are you shopping for bridal/wedding jewelry or something for everyday/gifting?
82/1024
Buttons (Max 3)
Bridal/Wedding
14/20
Everyday/Gifting
16/20
IF BRIDAL/WEDDING
List
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
What are you looking for?
25/1024
List Items (Max 10)
Bridal Set
10/20
Engagement Ring
15/20
Wedding Bands
13/20
Text Input
Prompt (Required)
What's your wedding date and approximate budget?
48/1024
IF EVERYDAY/GIFTING
List
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
What type of piece are you interested in?
41/1024
List Items (Max 10)
Earrings
8/20
Necklace/Pendant
16/20
Watch
5/20
Bracelet
8/20
Text Input
Prompt (Required)
What's your approximate budget?
31/1024
Date Input
Prompt (Required)
Preferred date to visit the showroom? (DD/MM)
45/1024
Invalid Message (Required)
That doesn't look like a valid date. Please try DD/MM.
54/200
Set Tag
Tag (Required)
jewelry-lead
12/60
Team Assignment
Assign To (Required)
Sales Consultant
16/100
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thanks! A sales consultant will confirm your visit shortly.
59/1024
Advanced settings
The assistant handles metal/stone questions and price expectations in whatever order a customer asks them, and can set realistic expectations before the showroom visit.
Jewelry & Watch Stores
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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