Appointment Booking Bot for Veterinary Clinics on WhatsApp
A pet owner who already knows what they need messages "book appointment" — the bot lets them pick the service, collects date, time and pet details, locks a calendar slot, and reminds them the day before.
Build it as a Manual Bot
A straight, no-branch chain: service selection, date and time collection with validation, pet and contact details, a calendar hold, tagging, veterinarian routing, a confirmation template, and a timed reminder the day before.
START
Trigger
Keywords (Required)
book appointment
schedule vet visit
grooming appointment
vaccination appointment
4 keywords
List
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
Which service would you like to book?
37/1024
List Items (Max 10)
General Checkup
15/20
Vaccination
11/20
Grooming
8/20
Dental Cleaning
15/20
Date Input
Prompt (Required)
Preferred date? (DD/MM)
23/1024
Invalid Message (Required)
That doesn't look like a valid date. Please try DD/MM.
54/200
Time Input
Prompt (Required)
Preferred time slot? (e.g. 11 AM)
33/1024
Text Input
Prompt (Required)
Pet's name, type and age?
25/1024
Phone Input
Prompt (Required)
Contact number for confirmation?
32/1024
Google Calendar
Event Title (Required)
{{service}} — {{pet_name}}
26/100
Calendar (Required)
Connected: Google Calendar
26/100
Set Tag
Tag (Required)
appointment-booked
18/60
Team Assignment
Assign To (Required)
Veterinarian
12/100
Quick Reply
Header (Optional)
Image
OR
Paste image URL…
Body Text (Required)
You're confirmed! We'll also send a reminder the day before your appointment.
77/1024
Wait
Wait Until (Required)
1 day before the appointment
28/100
Template
Template Name (Required)
appointment_reminder_petcare
28/100
Advanced settings
Build it as an AI Agent Bot
The assistant handles prep instructions and multi-pet booking questions in one continuous conversation, then still confirms a real calendar slot.
Pet Care & Veterinary Clinics
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Which fits this use case?
Frequently asked questions
Build this bot for your business
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
Start Free Trial →Ready to get started?
Book a personalized 1:1 demo with our team or sign up for a free 14-day trial.
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