When a pet's vaccination is due, the bot reaches out automatically — "book now," "remind me later," or "not now" each lead somewhere genuinely different, so the clinic keeps pets up to date without a single manual call.
A TemplateTrigger fires automatically off the vaccination due date, then a three-way Quick Reply split routes owners into direct booking, a timed second nudge, or a soft decline capture — all three reconverge at tagging and a closing message.
START
Trigger
Fires On (Required)
When the pet's vaccination due date is reached (CRM medical record)
67/200
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Your pet's vaccination is due! Would you like to book?
54/1024
Buttons (Max 3)
Book Now
8/20
Remind Me Later
15/20
Not Now
7/20
IF BOOK NOW
Date Input
Prompt (Required)
Preferred date? (DD/MM)
23/1024
Time Input
Prompt (Required)
Preferred time slot?
20/1024
IF REMIND ME LATER
Wait
Wait Duration (Required)
2 weeks
7/60
Template
Template Name (Required)
vaccination_second_nudge
24/100
IF NOT NOW
Text Input
Prompt (Required)
No worries — mind sharing why? It helps us improve.
51/1024
Set Tag
Tag (Required)
declined-vaccination
20/60
Set Tag
Tag (Required)
vaccination-followup-done
25/60
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thanks for the update! Take care of your pet. 🐾
48/1024
Advanced settings
The assistant explains the real importance of on-time vaccination and can address scheduling constraints, rather than an owner just declining because their pet "seems fine."
Pet Care & Veterinary Clinics
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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