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Rental Viewing Booking Bot for WhatsApp

A renter who already has a shortlist replies "book viewing" — the bot lets them pick which property, locks a real calendar slot, confirms, and automatically reminds them 2 hours before the visit.

Option 1

Build it as a Manual Bot

A straight, no-branch chain: property selection from a shortlist, date and time collection with validation, a phone number confirmation, a calendar hold, tagging, property-manager routing, a confirmation template, and a timed reminder before the visit.

1.LogicTrigger
2.CommunicationListWhich shortlisted property would you like to view?
3.InputDate InputPreferred viewing date? (DD/MM)
4.InputTime InputPreferred time slot? (e.g. 5 PM)
5.InputPhone InputPlease confirm your contact number.
6.IntegrationGoogle CalendarViewing — {{property}}
7.LogicSet Tagviewing-scheduled
8.LogicTeam AssignmentProperty Manager
9.CommunicationQuick ReplyYou're confirmed! We'll also send you a reminder 2 hours before the viewing.
10.LogicWait2 hours before the scheduled viewing
11.CommunicationTemplateviewing_reminder

START

Trigger

Keywords (Required)

book viewing

schedule viewing

see the flat

view the property

4 keywords

List

Body Text (Required)

Which shortlisted property would you like to view?

50/1024

List Items (Max 10)

Property A — 2BHK Koramangala

29/20

Property B — 3BHK Indiranagar

29/20

Property C — 1BHK HSR Layout

28/20

Date Input

Prompt (Required)

Preferred viewing date? (DD/MM)

31/1024

Invalid Message (Required)

That doesn't look like a valid date. Please try DD/MM.

54/200

Time Input

Prompt (Required)

Preferred time slot? (e.g. 5 PM)

32/1024

Phone Input

Prompt (Required)

Please confirm your contact number.

35/1024

Google Calendar

Event Title (Required)

Viewing — {{property}}

22/100

Calendar (Required)

Connected: Google Calendar

26/100

Set Tag

Tag (Required)

viewing-scheduled

17/60

Team Assignment

Assign To (Required)

Property Manager

16/100

Quick Reply

Body Text (Required)

You're confirmed! We'll also send you a reminder 2 hours before the viewing.

76/1024

Wait

Wait Until (Required)

2 hours before the scheduled viewing

36/100

Template

Template Name (Required)

viewing_reminder

16/100

Advanced settings

Option 2

Build it as an AI Agent Bot

The assistant handles viewing bookings that shift mid-conversation — a different property, an earlier time, an extra visitor — the way a real leasing agent would, then still confirms the calendar hold.

P

Property Rental & Management

Online
want to book a viewing for the koramangala 2bhk10:01 AM
Sure! What day works for you?10:01 AM
tomorrow evening if possible10:01 AM
Tomorrow 5 PM or 6:30 PM — either work?10:01 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

Which fits this use case?

Manual bot: fast, single-property booking with automatic calendar hold and reminder — ideal when a renter already knows exactly which one property they want to see.
AI agent: handles stacking multiple viewings back-to-back, shifting times, and adding a second visitor in one continuous conversation, without needing separate flow branches for each variation.
Best fit here: manual bot for simple, single-viewing bookings at scale; AI agent when renters are actively comparing multiple shortlisted properties in one visit.

Frequently asked questions

Does the bot send a reminder before the viewing automatically?+
Yes — a Wait node holds until 2 hours before the scheduled time, then a Template node sends the reminder automatically, no manual follow-up needed.
What if the requested viewing slot is already booked?+
The Google Calendar integration checks for conflicts before confirming, and re-prompts for an alternate time instead of double-booking the property manager.
Can renters book viewings for more than one property in the same conversation?+
The manual flow books one property per run of the flow; the AI agent version can naturally stack multiple viewings back-to-back in a single conversation, as shown above.
Is this available on Instagram and Messenger too?+
Yes, the same List → Date → Time → Calendar flow runs identically on WhatsApp, Instagram DMs and Messenger.

Build this bot for your business

Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.

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