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Post-Visit Follow-up & Price Negotiation Bot for Real Estate

A few hours after a scheduled site visit ends, the bot checks in automatically — "loved it," "still deciding," or "not interested" each lead somewhere genuinely different, so hot leads get fast-tracked into negotiation instead of sitting in a generic follow-up queue.

Option 1

Build it as a Manual Bot

A TemplateTrigger fires off the same Google Calendar event used to book the visit, then a three-way Quick Reply split routes buyers into real negotiation (their own price-offer thread), gentle nurturing (a timed wait + reminder), or a soft loss path (feedback capture) — all three reconverge at team routing and a closing message.

1.LogicTrigger2 hours after the Google Calendar site-visit event ends
2.CommunicationQuick ReplyThanks for visiting today! How did it go? — branches into 3 paths: Loved it / Still deciding / Not interested
3.LogicTeam AssignmentListing Agent
4.CommunicationQuick ReplyThanks for the update! Your agent has been notified and will follow up personally from here.

START

Trigger

Fires On (Required)

2 hours after the Google Calendar site-visit event ends

55/200

Quick Reply

Body Text (Required)

Thanks for visiting today! How did it go?

41/1024

Buttons (Max 3)

Loved it

8/20

Still deciding

14/20

Not interested

14/20

IF LOVED IT

Text Input

Prompt (Required)

Great! What's the best price you'd be comfortable offering?

59/1024

Variable Name (Required)

buyer_offer

11/60

Set Tag

Tag (Required)

negotiating

11/60

IF STILL DECIDING

Wait

Wait Duration (Required)

3 days

6/60

Template

Template Name (Required)

gentle_checkin_nudge

20/100

IF NOT INTERESTED

Text Input

Prompt (Required)

Sorry to hear that — mind sharing what didn't work? It helps us show you better options.

88/1024

Variable Name (Required)

loss_reason

11/200

Set Tag

Tag (Required)

lost-lead

9/60

Team Assignment

Assign To (Required)

Listing Agent

13/100

Quick Reply

Body Text (Required)

Thanks for the update! Your agent has been notified and will follow up personally from here.

92/1024

Advanced settings

Option 2

Build it as an AI Agent Bot

The assistant reads sentiment directly from how the buyer describes the visit — no explicit "loved it / not interested" button needed — and can move straight into real price negotiation within the same conversation.

R

Real Estate Agencies

Online
Hi Ananya, thanks for visiting the Andheri 2BHK today! How did it go?10:01 AM
honestly really liked it, the balcony was a big plus10:01 AM
That's great to hear! Are you thinking of moving forward, or still comparing it with other options?10:01 AM
leaning towards yes but the price feels a bit high10:01 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

Which fits this use case?

Manual bot: the three-way split (Loved it / Still deciding / Not interested) is fast and consistent, but a buyer whose real answer is "liked it but the price is high" gets forced into "Loved it" and only THEN gets the offer question — the nuance in between isn't captured.
AI agent: picks up mixed sentiment directly from natural language and moves straight into real back-and-forth negotiation with context (comparable offers, backup listings) in the same thread — much closer to how an actual agent would handle it.
Best fit here: manual bot for scaling a consistent, low-cost check-in across every visit that happened that day; AI agent for warm, high-value leads already showing genuine interest, where nuanced negotiation actually moves the deal forward.

Frequently asked questions

How does the follow-up bot know a site visit actually happened?+
It fires off the same Google Calendar event created during booking — a TemplateTrigger set to fire a fixed time (2 hours here) after the calendar event's end time, so it only reaches people who had a visit scheduled.
What happens to a lead who says "not interested"?+
They're asked one soft feedback question, tagged lost-lead in the CRM, and routed to the listing agent for a final human touch — not silently dropped.
Can "Still deciding" leads be nudged more than once?+
Yes — the Wait node's duration and the Template it sends afterward can be extended into a short sequence (e.g. 3 days, then 7 days) rather than a single nudge, using the same pattern shown here.
Does the AI agent version replace the human agent entirely during negotiation?+
No — it handles the conversational back-and-forth and gathers the buyer's real number and objections, but the actual counter-offer decision still goes to a human agent; the assistant is deactivated once negotiation needs a real commitment.

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