A buyer replies to a listing broadcast wanting to see the property in person — the bot asks whether it's a new booking or a reschedule, genuinely branches either way, then locks a real calendar slot before a human ever gets involved.
Splits into two real paths at the very first question: a New Visit books straight off a property shortlist, a Reschedule pulls up the existing booking reference first — both paths reconverge at date/time collection, a calendar hold, a CRM tag and branch-agent routing.
START
Trigger
Keywords (Required)
site visit
schedule visit
book visit
reschedule
see the property
5 keywords
Quick Reply
Body Text (Required)
Would you like to schedule a new visit or reschedule an existing one?
69/1024
Buttons (Max 3)
New Visit
9/20
Reschedule
10/20
IF NEW VISIT
List
Body Text (Required)
Which shortlisted property would you like to visit?
51/1024
List Items (Max 10)
Property A — 2BHK Andheri
25/20
Property B — 3BHK Powai
23/20
Property C — Plot in Thane
26/20
IF RESCHEDULE
Text Input
Prompt (Required)
Please share your existing booking reference or registered phone number.
72/1024
Variable Name (Required)
booking_ref
11/60
Date Input
Prompt (Required)
Preferred visit date? (DD/MM)
29/1024
Invalid Message (Required)
That doesn't look like a valid date. Please try DD/MM.
54/200
Time Input
Prompt (Required)
What time works best? (e.g. 11 AM)
34/1024
Google Calendar
Event Title (Required)
Site Visit — {{name}}
21/100
Calendar (Required)
Connected: Google Calendar
26/100
Set Tag
Tag (Required)
visit-scheduled
15/60
Team Assignment
Assign To (Required)
Nearest Branch Agent (Round Robin)
34/100
Quick Reply
Body Text (Required)
You're all set! You'll get a confirmation message with the agent's name and number shortly.
91/1024
Advanced settings
The assistant handles the entire booking-or-reschedule conversation in natural language — including a buyer who wants to change the property being viewed mid-conversation, which a fixed flow would need a whole separate branch for.
Real Estate Agencies
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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