When a candidate's application status changes, the bot notifies them automatically — "view status," "need help," or "withdraw application" each lead somewhere genuinely different, so the recruiter only gets involved when a candidate actually has a question.
A TemplateTrigger fires automatically off the application-status change, then a three-way Quick Reply split routes candidates into a status detail send, a recruiter escalation for questions, or a withdrawal capture — all three reconverge at tagging and a closing message.
START
Trigger
Fires On (Required)
When the candidate's application status changes (ATS record)
60/200
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Your application status has been updated! What would you like to do?
68/1024
Buttons (Max 3)
View Status
11/20
Need Help
9/20
Withdraw Application
20/20
IF VIEW STATUS
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Here's the latest on your application status.
45/1024
Set Tag
Tag (Required)
status-viewed
13/60
IF NEED HELP
Text Input
Prompt (Required)
Sure, what do you need help with?
33/1024
Team Assignment
Assign To (Required)
Recruiter
9/100
IF WITHDRAW APPLICATION
Text Input
Prompt (Required)
Sorry to hear that. Could you share the reason for withdrawing?
63/1024
Set Tag
Tag (Required)
application-withdrawn
21/60
Set Tag
Tag (Required)
status-followup-done
20/60
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thank you for the update! 💼
28/1024
Advanced settings
The assistant discusses actual application feedback and next steps conversationally, rather than a candidate just viewing a static status update.
Recruitment & Staffing Agencies
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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