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Lead Notifi · Salons & Spas
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Appointment Booking Bot for Salons & Spas on WhatsApp

A client who already knows what they need messages "book appointment" — the bot lets them pick the service, collects date, time and contact details, locks a calendar slot, and reminds them the day before.

Option 1

Build it as a Manual Bot

A straight, no-branch chain: service selection, date and time collection with validation, client details, a calendar hold, tagging, stylist routing, a confirmation template, and a timed reminder the day before the appointment.

1.LogicTrigger
2.CommunicationList
3.InputDate InputPreferred date? (DD/MM)
4.InputTime InputPreferred time slot? (e.g. 4 PM)
5.InputText InputFull name?
6.InputPhone InputContact number for confirmation?
7.IntegrationGoogle Calendar{{service}} — {{client_name}}
8.LogicSet Tagappointment-booked
9.LogicTeam AssignmentAvailable Stylist (Round Robin)
10.CommunicationQuick Reply
11.LogicWait1 day before the appointment
12.CommunicationTemplateappointment_reminder_salon

START

Trigger

Keywords (Required)

book appointment

schedule

facial

haircut appointment

4 keywords

List

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

Which service would you like to book?

37/1024

List Items (Max 10)

Haircut

7/20

Facial

6/20

Manicure & Pedicure

19/20

Massage

7/20

Date Input

Prompt (Required)

Preferred date? (DD/MM)

23/1024

Invalid Message (Required)

That doesn't look like a valid date. Please try DD/MM.

54/200

Time Input

Prompt (Required)

Preferred time slot? (e.g. 4 PM)

32/1024

Text Input

Prompt (Required)

Full name?

10/1024

Variable Name (Required)

client_name

11/60

Phone Input

Prompt (Required)

Contact number for confirmation?

32/1024

Google Calendar

Event Title (Required)

{{service}} — {{client_name}}

29/100

Calendar (Required)

Connected: Google Calendar

26/100

Set Tag

Tag (Required)

appointment-booked

18/60

Team Assignment

Assign To (Required)

Available Stylist (Round Robin)

31/100

Quick Reply

Header (Optional)

Image

OR

Paste image URL…

Body Text (Required)

You're confirmed! We'll also send a reminder the day before your appointment.

77/1024

Wait

Wait Until (Required)

1 day before the appointment

28/100

Template

Template Name (Required)

appointment_reminder_salon

26/100

Advanced settings

Option 2

Build it as an AI Agent Bot

The assistant handles scheduling changes and service-specific prep questions in one continuous conversation, then still confirms a real calendar slot.

S

Salons & Spas

Online
want to book a facial10:01 AM
Great! What day works for you?10:01 AM
this friday10:01 AM
Friday 2 PM or 5 PM — either work?10:01 AM

Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.

Which fits this use case?

Manual bot: fast, predictable booking — service, date, time, done — with automatic calendar hold and reminder.
AI agent: recommends the right specific treatment for skin/hair concerns and gives prep guidance in one thread, closer to an in-salon consultation.
Best fit here: manual bot for routine, repeat bookings; AI agent for clients with specific skin/hair concerns where treatment selection and prep guidance matter.

Frequently asked questions

Does the bot send a reminder before the appointment automatically?+
Yes — a Wait node holds until 1 day before the appointment, then a Template node sends the reminder automatically.
Can the bot recommend a specific treatment for skin/hair concerns?+
The manual flow just books the named service; the AI agent version can recommend the right specific treatment based on described concerns, as shown above.
What happens if the requested slot is already taken?+
The Google Calendar integration checks for conflicts before confirming and re-prompts for an alternate time.
Is this available on Instagram and Messenger too?+
Yes, the same List → Date → Time → Calendar flow runs identically on WhatsApp, Instagram DMs and Messenger.

Build this bot for your business

Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.

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