Four weeks after a haircut, the bot checks in automatically — "book now," "remind me later," or "not now" each lead somewhere genuinely different, so the salon keeps regulars coming back without a single manual follow-up call.
A TemplateTrigger fires automatically off the client's typical service interval, then a three-way Quick Reply split routes clients into direct booking, a timed second nudge, or a soft decline capture — all three reconverge at tagging and a closing message.
START
Trigger
Fires On (Required)
4 weeks after the last haircut/service (CRM service-history record)
67/200
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Time for your next appointment! Would you like to book?
55/1024
Buttons (Max 3)
Book Now
8/20
Remind Me Later
15/20
Not Now
7/20
IF BOOK NOW
Date Input
Prompt (Required)
Preferred date? (DD/MM)
23/1024
Time Input
Prompt (Required)
Preferred time slot?
20/1024
IF REMIND ME LATER
Wait
Wait Duration (Required)
1 week
6/60
Template
Template Name (Required)
rebooking_second_nudge
22/100
IF NOT NOW
Text Input
Prompt (Required)
No worries — mind sharing why? It helps us improve.
51/1024
Set Tag
Tag (Required)
declined-rebooking
18/60
Set Tag
Tag (Required)
rebooking-followup-done
23/60
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thanks for the update! Hope to see you again soon. 💇
53/1024
Advanced settings
The assistant reads hesitation directly from how a client responds and can work through a real scheduling conflict or stylist preference in the same conversation, rather than a client just declining and disappearing.
Salons & Spas
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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