A few days before a class package runs out, the bot checks in automatically — "renew now," "need info," or "not continuing" each lead somewhere genuinely different, so the studio keeps practitioners engaged without a single manual follow-up call.
A TemplateTrigger fires automatically off the remaining-class count, then a three-way Quick Reply split routes members into direct renewal, an instructor conversation, or a soft churn capture — all three reconverge at tagging and a closing message.
START
Trigger
Fires On (Required)
When 2 classes remain in the current package (CRM record)
57/200
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Your class package is almost done! Would you like to renew?
59/1024
Buttons (Max 3)
Renew Now
9/20
Need Info
9/20
Not Continuing
14/20
IF RENEW NOW
Text Input
Prompt (Required)
Great! Same package size, or would you like to switch?
54/1024
Set Tag
Tag (Required)
renewed
7/60
IF NEED INFO
Team Assignment
Assign To (Required)
Instructor
10/100
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
No problem — an instructor will share package details shortly.
62/1024
IF NOT CONTINUING
Text Input
Prompt (Required)
No worries — mind sharing why? It helps us improve.
51/1024
Set Tag
Tag (Required)
churned
7/60
Set Tag
Tag (Required)
renewal-followup-done
21/60
Quick Reply
Header (Optional)
Image

OR
Paste image URL…
Body Text (Required)
Thanks for the update! Wishing you well either way. 🧘
54/1024
Advanced settings
The assistant works through real renewal hesitation — inconsistent attendance, wanting a different class mix, budget — in the same conversation, rather than a member just tapping "Not Continuing" and disappearing.
Yoga & Wellness Studios
Unlike the manual bot above, this isn't one node in a flow — it's a separate AI assistant mode that takes over the entire conversation and replies in natural language until it's switched off.
Set up either version — manual flow or AI agent — in minutes, on WhatsApp, Instagram or Messenger.
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