Sent immediately after a new inbound sales or product enquiry is received, to confirm it was seen before a human replies.
{
"name": "general_enquiry_acknowledgment",
"parameter_format": "POSITIONAL",
"components": [
{
"type": "HEADER",
"format": "IMAGE",
"example": {
"header_handle": [
"https://cdn.leadnotifi.com/template_assets_ln/no-preview.svg"
]
}
},
{
"type": "BODY",
"text": "Hi *{{1}}*, thanks for reaching out about *{{2}}*!\n\nWe've received your enquiry and one of our team members will respond within *{{3}}*.",
"example": {
"body_text": [
[
"Rohan Mehta",
"our premium plan",
"2 hours"
]
]
}
},
{
"type": "FOOTER",
"text": "We appreciate your interest."
}
],
"language": "en_US",
"category": "UTILITY"
}The {{n}} placeholders map to real lead and enquiry-context fields when sent through Lead Notifi. Wording, header, and button labels can still be adjusted before submitting to Meta for approval.
Set it up in minutes with Lead Notifi — no manual template submission needed.
Start Free Trial →© 2026 Lead Notifi. All rights reserved. |Privacy Policy