The very first message a new customer or lead receives — sets the tone that this WhatsApp number is actually monitored and responsive, not a one-way broadcast channel.
{
"name": "new_customer_welcome",
"parameter_format": "POSITIONAL",
"components": [
{
"type": "HEADER",
"format": "IMAGE",
"example": {
"header_handle": [
"https://cdn.leadnotifi.com/template_assets_ln/no-preview.svg"
]
}
},
{
"type": "BODY",
"text": "Hi *{{1}}*, welcome to *{{2}}*! 👋\n\nWe're glad to have you with us. Reply here anytime you have a question.",
"example": {
"body_text": [
[
"Priya Sharma",
"Mira Fashion"
]
]
}
},
{
"type": "FOOTER",
"text": "We're here to help."
},
{
"type": "BUTTONS",
"buttons": [
{
"type": "URL",
"text": "Visit Website"
}
]
}
],
"language": "en_US",
"category": "UTILITY"
}The {{1}}/{{2}} placeholders map to real contact and business fields when sent through Lead Notifi — no manual editing needed per message. You can still adjust the wording, header, or button labels before submitting the template to Meta for approval.
Set it up in minutes with Lead Notifi — no manual template submission needed.
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